Supply Chain Manager: Mr Thabiso Lehloo
Hope Banda and Nkatiseng Masuhlo
The Supplier Chain Department of the Vaal University of Technology’s hosted a Supplier Day Event on Monday, 2 September 2019 at Desmond Tutu Great Hall, Vanderbilpark campus. The existing suppliers on the database and prospective suppliers were invited.
Welcoming and opening remarks to the internal and external stakeholders was done by Prof. Roy Dhurup. In his profound words he mentioned that VUT Supply Chain has emerged in its own performance sphere by increasing competitiveness and customer satisfaction.
The main purpose of the event was to educate and inform the suppliers on the VUT’s Supply Chain Policy and Procedures. The event created a platform for interaction and engagement with the department to get clarity on matters that concerns all parties.
Supply Chain Manager: Mr Thabiso Lehloo, introduced the Service Charter and Protocol which contains guiding principles and service commitments that the department is creating for their service providers and customers.
“Effectively, the charter is about outlining the principles regulating the relationship between the SCM department and user departments (departments that are within the institution). It also outlines the SCM’s commitments are, to both our customers and suppliers,” he said.
The charter will be readily available on the official VUT website, so that suppliers can access it anytime.
Supply Chain team
The Protocol outlines the process of lodging a complaint with the department. This seeks to ensure that every complaint laid against the department is responded to.
Various departments, ranging from Project and Services, Resources and Planning, Operations and Logistics and Corporate Affairs formed part of the event. While the event was in action, there were exhibitors showcasing their products and services. This was to inform the user departments as well as other departments about the services that they render.
One of the exhibitors Ms Vuma Albarth said: “I am happy to be part of this event because it helped me to have a one-on-one conversation with the Supply Chain Department.’’
There was a question and answer session whereby prizes were up for grabs. One of the winners Mr Hary Maleka said: “I am happy to receive this gift; I was not expecting it at all. I am so excited and I will open it with my wife when I get home in the presence of my family.”
The day was a success, all thanks to departments that came through and showed their support. All gratitude goes to the Supply Chain Department for making this day a success.